Terms and Conditions

When performed by a qualified professional, myotherapy is an effective and safe treatment for many conditions. The use of soft tissue techniques such as massage, stretching, joint mobilisation, exercise prescription, cupping, neuromuscular techniques and dry needling will be evident in your treatment after discussion and verbal consent is given. 

Your practitioner will aim to minimise the risks as much as possible with the information provided to them

All records remain confidential. Del’s will not share these records with any person if you wish to share them, Del’s can provide them to you and can pass them on. 

Please read the following carefully and discuss any questions which you may have with your treating practitioner.

• Clients have the opportunity to discuss with the practitioner the treatment/exercise plan, and results are never guaranteed.

• There are risks to treatment/exercise including, but not limited to, muscle and joint soreness. Practitioners will be as informative as possible, but do not expect the practitioner to anticipate and explain all of the risks and possible complications.

• Particular treatment options EG: Dry needling has more associated risks and those risks will be explained further if my practitioner deems it beneficial to your treatment.

• The practitioner is to exercise their judgement during the course of your treatment/exercise in such a manner and to the extent that they feel at the time, based on the facts known, is in your best interest.

• You are able to ask questions about these terms, and understand them before proceeding with treatment.

• you have the responsibility to keep the practitioner up to date with any ongoing concerns surrounding health issues, to assist with treatment/exercise moving forward

• Del’s may record or photograph clients throughout sessions to be used in marketing and promotion, this will only occur with consent and clients are free to decline at any time.

• There is a fee of 100% of the consultation cost if your consultation is unattended.

• There is a fee of 50% of the consultation cost if there is a cancellation within 24hrs of your consultation time. No exceptions.

• Cancellations must occur via calling or texting the number provided on my confirmation and reminder communications.

• The practitioner or the client have the right to end the consultation at any time for any reason.

• Deposits paid remain on clients records until their next consultation, unless a refund is requested.

• Clients are to stay up to date with T&C’s and agreement to these T&C’s is confirmed with every attendance to a consultation

• A link to the T&C’s page will be emailed with every confirmation of booking.

Dry needling specifics:

Dry needling is a valuable adjunct treatment for pain and stiffness. With the dry needling technique, a fine, flexible and sterile needle is used. The purpose of the needling is to relax muscles by interacting with the nervous system. No drugs are injected. 

Like any medical procedure, there are possible complications. While these complications are uncommon, they do sometimes occur and must be considered prior to giving consent to the procedure.

• Dry needling may cause an increase in pain for one to three days followed by an expected improvement in the overall pain state. The increased pain is related to overactive shortened muscle bands that have not been released and to the soreness caused by the “twitching” of the muscles. 

• Any time a needle is used there is a risk of infection. However, we are using new, disposable and sterile needles, and infections are extremely rare. 

• A needle may be placed inadvertently in an artery or vein. If an artery or vein is punctured with the needle, a hematoma (or bruise) will develop. 

• If a nerve is touched, it may cause paraesthesia (a prickling sensation) which is usually brief, but it may continue for a couple of days. 

• When a needle is placed close to the chest wall, there is a rare possibility of a pneumothorax.  If this were to occur, it may require a chest x-ray and no further treatment. The symptoms of shortness of breath may last for several days to weeks. A more severe lung puncture, while rare, may require hospitalization. 

Fortunately, all these complications are not fatal and are readily reversible. 

Dry needling is generally safe for most people however clients are requested to inform practitioners about conditions such as pregnancy, pacemakers, a history of vascular diseases such as DVT or varicose veins, open wounds, blood-borne illnesses, and the use of blood thinners or immunosuppressant medications prior to the treatment. 

A doula’s role and obligations:

• I am independently employed; I work for you, not your doctor, midwife, or hospital. 

• I am in no way able to guarantee that birth will unfold in any specific way.

• I will not make decisions for you. I will provide information that may be helpful for you and/or your partner to make an informed choice. 

• I will not perform clinical tasks such as assessing blood pressure, checking the dilation of the cervix, monitoring the foetal heart rate, making any medical diagnosis, administering or prescribing medication, or any other procedure that qualifies as practising medicine. My role is limited to providing for your physical, emotional, and educational support. 

• I will not provide medical advice or advice concerning any alternative therapies outside of my scope of practice as a clinical myotherapist and Pilates instructor. Any information I provide should in no way be construed as medical advice and is not a substitute for medical advice, which only a licensed medical practitioner can provide. It is your responsibility to seek the advice of an appropriately qualified practitioner if you need it.